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Member Travel Portal

Members can access the travel booking platform and reservation support through the secure member login area.

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Refund and Cancellation Policy

This Refund and Cancellation Policy explains how BlueCrown Club Inc. (“BlueCrown Club,” “we,” “us,” or “our”) handles membership fees, cancellations, and refunds for our travel membership platform at www.bluecrownclub.com (the “Website”). By purchasing a membership or using our services, you agree to this Policy, which forms part of our Terms and Conditions. Last Updated: March 11, 2026

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  1. Company Information BlueCrown Club Inc. Location: Florida, United States Website: www.bluecrownclub.com Email: compliance@bluecrownclub.com Phone: 863-379-6697.

  2. Nature of the Service BlueCrown Club provides members with access to a private online platform offering discounted travel deals and vacation pricing, including hotel stays, resort stays, vacation packages, and related travel offers made available by third-party travel providers. Your membership fee gives you access to these discounted rates and offers. It does not include ownership or operation of any travel services or guarantees of specific discounts. BlueCrown Club operates as a membership-based travel discount platform that allows users to access negotiated travel pricing through partner travel networks.

  3. Membership Fees and Access 3.1 Immediate Access Upon successful payment, membership access to the BlueCrown Club platform and its discounted travel pricing is typically granted immediately or within a short processing window. 3.2 Digital/Service-Based Product Membership to BlueCrown Club is a service-based and digital access product. Once access is granted, you can browse offers and view member-only pricing, even if you have not yet booked any travel.

  4. General Refund Policy for Membership Fees 4.1 Non-Refundable Once Access Is Granted Because membership provides instant access to proprietary pricing and a private platform: Membership fees are generally non-refundable once access has been granted. By completing your purchase, you acknowledge that you are purchasing access to a private discount platform and that the membership fee is not contingent upon making a booking or achieving a specific level of savings. 4.2 No Refunds for Lack of Use We do not typically offer refunds based solely on: A decision not to use the platform; A change of mind after purchase; or Failure to find a desired destination, date, or discount level.

  5. Limited Review for Cancellation Requests 5.1 7-Day Discretionary Review Window As a courtesy, BlueCrown Club may, at its sole discretion, review a cancellation request within 7 days of the initial membership purchase date, provided that: The member has not actively used the platform to access or review travel offers; and
    No travel bookings have been made through the membership account.; and No travel bookings have been made through the membership account. Meeting these conditions does not guarantee a refund. Each request will be reviewed on a case-by-case basis. 5.2 How to Request a Cancellation Review To request a review within the 7-day window, please contact us at: Email: compliance@bluecrownclub.com Phone: 863-379-6697 Include your: Full name; Email address used for registration; Purchase date and transaction details; and Reason for your request. We will review your account activity and inform you of our decision. If a refund is approved, it will typically be processed back to the original payment method, subject to normal banking timeframes.

  6. Travel Bookings and Third-Party Refund Policies 6.1 Third-Party Travel Providers All actual travel services (such as hotels, resorts, vacation packages, and related travel products) are provided by third-party travel providers, not by BlueCrown Club. When you book a travel product through our platform, you are: Entering into a direct agreement with the third-party provider; and Subject to that provider’s own cancellation, modification, and refund policies. 6.2 Provider Terms Control Booking Refunds Refunds, partial refunds, credits, or penalties for travel bookings are determined solely by the applicable travel provider and their policies, which may vary by product, rate type, and timing of cancellation. This means: BlueCrown Club does not control and cannot guarantee eligibility for any refund or credit from a travel provider; Any refund amounts, fees, or penalties related to bookings are governed by the third party’s rules. 6.3 Your Responsibility to Review Terms Before confirming any travel booking, you are responsible for: Reviewing the cancellation and refund terms displayed at checkout; and Ensuring you understand any non-refundable or partially refundable conditions and associated deadlines.

  7. Contacting Support Before Disputes 7.1 Required Step Before Bank Disputes If you have a concern about a membership charge or believe there has been an error, you agree to first contact BlueCrown Club support before initiating any dispute or chargeback with your bank or card issuer. Contact us at: Email: compliance@bluecrownclub.com Phone: 863-379-6697 so we can review your account, transaction, and usage and attempt to resolve the issue directly. 7.2 Impact of Direct Chargebacks Initiating a chargeback without giving us an opportunity to assist may: Delay resolution of your concern; Result in temporary suspension of your membership access during the investigation; and Be considered a violation of our Terms and Conditions and this Policy. We work closely with payment processors and banks and provide documentation of usage and access where needed.

  8. Refund Processing 8.1 Method and Timing If, after review, a refund or partial refund is approved: It will normally be issued back to the original payment method used for purchase; and Processing times may vary depending on your bank, card issuer, or payment provider. 8.2 Fees and Adjustments In some cases, a refund may be subject to: Refunds, if approved, will be processed back to the original payment method in accordance with standard payment processor procedures. or Proration or partial refunds where appropriate and allowed. Any such details will be communicated to you at the time of approval.

  9. Changes to This Policy BlueCrown Club may update or modify this Refund and Cancellation Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the Website or membership after any changes indicates your acceptance of the updated Policy. If you do not agree with the changes, you should discontinue your membership and stop using the platform.

  10. How to Contact Us If you have any questions about this Refund and Cancellation Policy or wish to discuss a specific transaction, please contact: BlueCrown Club Inc. Location: Florida, United States Website: www.bluecrownclub.com Email: compliance@bluecrownclub.com Phone: 863-379-6697"

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